Frequently Asked Questions
1. What does Victory District sell?
Victory District specializes in custom sports jerseys for football, basketball, baseball, hockey, and soccer fans, with your choice of name and number on selected styles.
2. Are your jerseys made to order?
Yes. Jerseys are prepared after purchase based on the size, style, and customization details you select at checkout.
3. How do I add my name and number?
On the product page, enter the name and number you want before adding the jersey to your cart. Please double-check spelling and numbers, because we produce your jersey exactly as entered.
4. What sizes do you offer?
Most styles are available in men’s, women’s, and youth sizes. Please check the size chart on each product page before ordering.
5. Where do you ship?
We currently ship within the United States only.
6. How long does delivery take?
Orders take 6–9 business days to process and produce. After shipment, standard delivery takes 7–10 business days. Total estimated delivery time is 13–19 business days.
7. How much does shipping cost?
We offer free standard shipping on all US orders.
8. Can I return my jersey?
Yes, within 365 days of delivery if your jersey arrives defective, damaged, incorrect, or significantly different from the description. We email you a free prepaid return label and do not charge a restocking fee. Because every jersey is made to order, we do not accept returns for wrong size selection or change of mind, and we do not offer exchanges.
9. Can I cancel my order?
You may request a cancellation within 12 hours of placing your order. After this period, your jersey may already be in production.
10. When will my refund appear?
Approved refunds are issued to your original payment method within 10 calendar days. Your bank or payment provider may need a few extra days to post the funds.
11. How can I contact Victory District?
Email: support@victorydistrict.co
Address: 1380 Royal Palm Square Blvd, Fort Myers, FL 33919, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET